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Frequently asked questions

We now have an FAQ list that we hope will help
you answer some of the more common ones.

1. What is the National Association of Senior Move Managers (NASMM)?

The National Association of Senior Move Managers is a professional association whose members are dedicated to helping older adults and their families with the physical and emotional aspects of later life living transitions.


Members are committed to advancing professional competence and uphold industry standards for insurance and bonding, continuing education, and professional development activities. To view the NASMM Code of Ethics visit:

2. Who uses senior move managers?

  • Seniors
  • Adult children
  • Family members
  • Senior housing communities
  • Geriatric care managers
  • Health care facilities
  • Social services agencies
  • Attorneys
  • Realtors
  • Financial Planners

3. What are the benefits of a senior move manager?

Senior move managers have significant expertise in maximizing the client’s resources to save time, money, and emotional stress. Our services are personalized to meet the unique needs of every client with the ultimate goal of making each senior living transition as smooth as possible.


Even with the support of family and friends, additional hands-on help and emotional support is usually required to help the client create a new home while retaining the best of the old.

4. What does a senior move manager do?

Senior move managers offer a variety of services that vary depending on individual client needs and wants.


This is a summary:

  • Creating the master move plan
  • Assistance with sorting, downsizing and organizing belongings
  • Packing
  • Arranging for shipping and storage
  • Arranging and coordinating moving services
  • Unpacking and new home set-up
  • Home closure of former residence
  • Other professional service referrals


(Referrals to other professional services – realtors, appraisers, remodeling, home repair, etc. will be given upon request.)

5. Why are senior move managers needed?

Social changes have made it increasingly difficult for family members or friends to provide all of the physical and emotional assistance needed for a later life move of a loved one. Many older adults have not moved in decades.


They often are overwhelmed by the possessions they have accumulated and they may have grown children living far away who have children themselves and demanding careers. Whatever the situation, they need assistance when it comes time to transition from one living situation to another.


With older people making up the fastest growing segment of the Canadian population, senior move management has emerged to fill the gaps and make moving easier for everyone involved.

6. What is a senior move manager?

A senior move manager helps seniors and their families downsize and relocate to new living situations—houses, condos, apartments, senior communities, or assisted living.


We provide assistance with all aspects of a living transition, from planning, to arranging for the movers, to the new home set up.  Senior move managers have knowledge about cost, quality, and availability of resources that older adults and their families need to ensure a successful move.


We are dedicated to making the transition process as comfortable as possible, physically and emotionally, as well as maximizing all resources available.