The ONESource Process: What to Expect from Start to Finish
Moving is often listed among life’s most stressful experiences—but it doesn’t have to be.
At ONESource Moving Solutions, we’ve developed a proven process to guide seniors and families through every phase of the move with clarity, compassion, and confidence. Whether you’re downsizing, transitioning to senior living, or managing a loved one’s estate, our approach is designed to remove stress and add support from start to finish.
This article walks you through exactly what to expect when working with ONESource—from the first phone call to the final photo frame being placed.
Step 1: Initial Consultation – Understanding Your Story
Every successful move starts with listening.
Your journey with ONESource begins with a free consultation, either in person or virtually. During this first meeting, we’ll ask about:
- Your timeline and reasons for the move
- Your current and future living arrangements
- Special needs, mobility issues, or emotional considerations
- Specific services you may need: downsizing, staging, organizing, auction coordination, etc.
This isn’t a rushed appointment—it’s a conversation. We want to understand the whole picture, not just the logistics.
Step 2: Personalized Move Planning
Once we understand your needs, we’ll create a customized move plan tailored to your situation.
Your plan may include:
- Room-by-room checklists and timelines
- Floor planning for your new space
- Downsizing and sorting strategies
- Donation, sale, or disposal coordination
- Packing material recommendations
- Coordination with your realtor, retirement home, or family members
We’ll also assign a dedicated Move Manager—your single point of contact who will oversee the entire project.
This is where ONESource really shines. We don’t just provide services—we become a partner you can trust every step of the way.
Step 3: Decluttering and Downsizing
For many clients—especially seniors—the most emotional part of moving is deciding what to take, what to let go, and what to do with everything else.
Our team works alongside you to:
- Sort belongings by keep/sell/donate/toss
- Handle sentimental items with sensitivity
- Coordinate with charities or auction services
- Reduce stress by breaking large tasks into manageable steps
You’ll never be rushed or judged. We work at your pace and with your values.
Step 4: Professional Packing and Preparation
Once the plan is in place and your items are sorted, it’s time to pack—and we mean really pack.
Our trained professionals:
- Bring high-quality materials (boxes, tape, padding)
- Label and inventory boxes for easy unpacking
- Pack items by room and function
- Use extra care with fragile or sentimental items
- Coordinate any disassembly (furniture, fixtures, electronics)
If you prefer to pack certain items yourself, we’ll provide support, materials, and guidance.
Step 5: Move Day Management
This is where many clients feel the most anxiety—but with ONESource, you’ll feel peace instead.
Here’s what we do:
- Supervise professional movers and confirm scheduling
- Ensure all items are loaded safely and accurately
- Troubleshoot any last-minute challenges
- Communicate with you and your family in real time
- Arrive at the new home ahead of the movers to prep the space
Whether you’re present or managing things from out of town, you can trust us to treat your move with the same care we’d give our own family.
Step 6: Unpacking and Settling In
What makes ONESource truly different? We don’t stop at the front door.
We stay and:
- Unpack your belongings
- Arrange furniture according to your floor plan
- Make the bed, hang artwork, stock the kitchen
- Place familiar items where you expect them
- Set up electronics, lighting, and safety items
- Take away all packing debris
We want you—or your loved one—to walk into a new space that already feels like home.
Step 7: Post-Move Follow-Up
After the move, we check in to ensure everything is:
- Working properly
- Comfortable and accessible
- Meeting your emotional and practical expectations
We’re also available to help with:
- Additional organizing
- Donation drop-offs
- Follow-up staging
- Coordination with realtors or care facilities
We’re not just a moving company—we’re a transition partner.
Ready to move with less stress? Let ONESource guide you from consultation to comfort.
Your Move, Managed with Heart
The ONESource process isn’t just about getting things from Point A to Point B—it’s about supporting people during one of life’s most vulnerable transitions. With empathy, experience, and an eye for detail, we turn uncertainty into confidence, and stress into calm.
Let us be your trusted guide, from the first step to the last box—and beyond.





